Emily Heaslip

CONTRIBUTOR

About Emily

Emily is a versatile freelance copywriter who writes for brands and agencies in tech, finance, and fashion. She is currently based in Cape Town and spends her free time running around Table Mountain.

Latest—
GROW » CUSTOMERS

D2C Customer Loyalty Program Ideas

Direct-to-consumer brands have the unique advantage of a wealth of customer data that they can use to create a truly valuable loyalty program.

START » STRATEGY

What Small Businesses Should Know About Disability Insurance

Disability insurance policies cover individuals against income loss from short- and long-term illness and injuries.

GROW » CUSTOMERS

How the Pandemic Changed Customer Loyalty

Changing consumer trends have put customer loyalty up for grabs. Here are some ways your business can respond.

GROW » CUSTOMERS

How to Create 'Superfans' for Your Business

Superfans spread the word about your business and are often your most loyal customers. Here’s how to attract and create them.

START » STRATEGY

How to Network to Grow Your Small Business

Networking with other business owners in your community can be a powerful marketing tactic.

START » STRATEGY

What is Business Development (Biz Dev)?

Business development, also known as biz dev, encapsulates a combination of sales, marketing, and networking activities that add value to your brand.

GROW » CUSTOMERS

B2C Customer Loyalty Program Ideas

Improve customer retention by instituting a loyalty program that rewards repeat behavior and big-ticket purchases.

GROW » SALES

B2B Sales Techniques for Building a Loyal Customer Base

The long-term and complex nature of B2B sales means fostering relationships and paying attention to the right metrics are important for increasing loyalty among customers.

START » STARTUP

What to Know if Your Teen Wants to Start a Business

Review the legal requirements and financial commitment of starting a business with your teen to help them get their idea off the ground.

GROW » MARKETING

Best Practices for Creating Social Videos

Video content is king, and these best practices can help ensure your videos are engaging, entertaining, and able to help your brand stand out on social media.