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CUSTOMERS
How to Handle Negative Customer Reviews
Follow these steps to turn a negative customer review into a positive marketing opportunity.
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STRATEGY
Executive Job Titles: What Do They Mean?
Job titles often differ depending on the size of the company and the industry, but here are some of the most common executive job titles and what they do.
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STRATEGY
How to Structure Your Management Team
Building out your executive leadership and determining who reports to whom depends on the size and goals of your organization.
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MARKETING
How to Use Clubhouse to Market Your Business
Clubhouse’s exclusivity is also its biggest benefit: here’s how to network and build your brand on the hottest new social network.
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FINANCE
How to Protect Your Business Bank Account
The FDIC will insure your business earnings in certain circumstances, but you need to do more to protect your business bank account from fraudsters and hackers.
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FINANCE
PCI Compliance Guide for Small Business
Protect your customers and your business by meeting these PCI compliance standards.
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FINANCE
Can a Small Business Invest Earnings?
Invest or reinvest your earnings to continually grow your business no matter what happens in the market.
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CUSTOMERS
How to Grow Sales Through Customer Engagement
Customer engagement takes a little time and effort, but regularly responding to followers on social media is a proven way to boost your sales.
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FINANCE
How to Apply for a PPP Loan From a Nonbank Lender
Nonbank lenders may be able to process your application faster than a traditional bank.
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STRATEGY
Top Tools to Help Scale Your Business
The process of scaling your business is different than growing it — and these ten tools can help you scale strategically.