Jessica Elliott

CONTRIBUTOR

About Jessica

Jessica is a writer and business consultant specializing in tech, marketing, and small business operations. She dives deep into research and trends while writing compelling content that helps business leaders make strategic decisions. Along with writing for CO, she works with brands, such as Investopedia and U.S. News.

Latest—

Setting Up an E-Commerce Business: A Comprehensive Guide

Startups and existing brands maximize sales through online channels. Explore e-commerce examples, costs, and technologies to build your strategy.

What Is a Point-of-Sale (POS) System?

A smooth checkout process improves customer experiences. Learn what a point-of-sale platform consists of and why you need one.

How to Integrate Call Center Software with Your CRM

Connect agents to the right information the moment it’s needed with connected cloud systems. Start here.

RUN » FINANCE

Guide to Understanding Credit Card Processing

Customers want to pay with credit and debit cards. Payment processors facilitate these transactions. Explore what it entails to partner with a merchant services provider.

The Top Features of Help Desk Software for SMBs

Ready to take your customer service to the next level? See which help desk tools support small business teams.

How PEO Services Can Enhance Your Employee Experience and Retention

Small businesses partner with professional employer organizations to improve human resources processes and access enterprise-level benefits. Explore the value that PEOs provide to staff.

How to Integrate Your VoIP Phone System With Business Tools

Explore ways to get more value from cloud-based software by syncing these programs with your communications platform

Smart Strategies for Learning From Mistakes

Approach defeat with a fresh mindset and overcome preconceptions holding you back. Here’s how to use mistakes as a learning experience.

GROW » MARKETING

Text Message Marketing Tools for Small Business

These nine text message marketing tools will help you create personalized messages for your customers and audience.

How to Choose the Right Applicant Tracking Software for Your Business

Explore tips for assessing candidate tracking platforms to ensure a return on your technology investment.