Kaytlyn Smith

CONTRIBUTOR

About Kaytlyn

Kaytlyn is a freelance copywriter. She graduated from Rowan University with a Bachelor's degree in Journalism and Master's degree in Writing. Outside of freelance writing, she is a full-time editor at an association management firm where she edits nursing journals, textbooks, newsletters, and other special projects

Latest—

AI Tools for Better Customer Service

Discover top artificial intelligence tools and features to improve your business’s customer service experience, from conversational chatbots to data analytics.

How to Encourage Teamwork for Small Businesses

Discover key strategies to nurture teamwork in your small business that foster a collaborative culture of success.

How to Fund Small Business Research

Discover funding opportunities, eligibility criteria, benefits, and considerations for research-oriented U.S. small businesses through SBIR and STTR programs.

START » STRATEGY

Best Small Business Growth Strategies

Businesses share their best ideas for growing in 2025 and how they plan to implement them.

How Data Provenance Can Protect Against Fraud

Small business data breaches and subsequent fraud cases are on the rise. Understanding data provenance can be a secret weapon against this threat.

RUN » HUMAN RESOURCES

How to Write an Employee Handbook

Here are a few must-have items to include in your employee handbook and helpful tips on how to write one as a small business.

START » STRATEGY

When to Extend Credit to a Customer

Businesses should know the pros and cons of extending credit to customers before determining when and how to do so.

RUN » HUMAN RESOURCES

Non-Work Virtual Classes to Take With Your Team

The next time you need a good team-building exercise, consider signing your team up for a non-work class to learn something new and unique together.

RUN » HUMAN RESOURCES

What Your Company Can Learn From Quiet Quitting

Quiet quitting is increasing across the globe. Here’s what employers can do to create a better company culture and keep employees engaged.

RUN » HUMAN RESOURCES

Inexpensive Ways to Thank Your Customers This Holiday Season

Show your appreciation to customers this holiday season by offering free gifts, special offers, thank-you cards, gift cards, and more.