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How Bed Bath & Beyond Keeps Its Pricing Strategy Competitive
The chief value optimization officer of the home chain discusses the task of melding data science with the art of merchandising—critical to surviving and thriving in an omnichannel shopping world.
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Toshiba Focuses on Streamlining Consumer Experience
With new leadership, the technology provider sees an ‘urgent’ need for collaboration with other retail solutions providers, as ‘frictionless’ checkout evolves.
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Interview With Procurement Platform Startup Scout RFP
Software automates sourcing of office supplies to freelance labor, granting businesses an alternative to Excel spreadsheets, while nabbing big clients from Netflix to Sephora along the way.
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Jimmy John's Projects Growth With Acquisition
The chief marketing officer of the fast-food chain, now part of Arby’s parent company, describes how its ‘Freaky’ loyalty program, ‘skinny mini’ sandwiches and Lil Jon will drive growth.
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Stadiums Adopt New Technology to Ease the Fan Experience
Venues are adding perks like self-checkout kiosks at Citi Field to in-seat food ordering to nudge folks off the couch and into the stands.
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THE LEAP
Prevu Disrupts Real Estate by Focusing on Customer Experience
Co-founder of the real estate disruptor explains how tech, $2 million in funding and salaried ‘advisors’ — not ‘pushy agents’ — will drive growth of the residential online platform.
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How Startups Are Serving the Disability Community
Companies seeking to overcome hurdles in serving consumers with special needs have found a market, but that doesn't guarantee success.
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How Winc Uses Consumer Data to Personalize its Offering
Staking a claim in the $14.2 billion market, the wine subscription service tailors its products and promotions based on customer data.
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Foot Locker and Nike Are Collaborating for Customer Convenience
The New York City ‘Community Power Store’ includes digital connectivity and a personalized, customer-centric focus.
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How Turo Is Tackling the Crowded Car-Sharing Space
The peer-to-peer car sharing service uses data analytics to compete against rental giants.