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Customer Communication Tips During Coronavirus

Businesses that want to survive COVID-19 must maintain consistent and relevant communication with customers throughout the pandemic. Here's how to do it.

National Small Business Town Hall: Coronavirus Funding & Resources

In our sixth installment from Inc. and the U.S. Chamber of Commerce, Inc. Editor-At-Large Kimberly Weisul and U.S. Chamber Chief Policy Officer Neil Bradley discuss the latest in coronavirus funding.

How to Negotiate Payment Terms with Vendors

Many business owners are shy about approaching suppliers for better payment terms. Here are some ways to approach your vendors successfully.

Free Tools for Small Businesses During Coronavirus Pandemic

These tools can help you reach new customers, manage your payroll and work together remotely — all for free.

How to Connect With Customers on Facebook in a Crisis

Your Facebook page can foster a positive community, provide resources of value and position your business as a trustworthy, reliable leader in troubled times.

Best Tools for Creating Animated Videos

Today, creating an animated video is as easy as dragging and dropping elements onto a page. These tools can help you boost your video marketing efforts.

Pinterest's Unique Platform Is Allowing for Deeper Consumer Insight

As activity on the visual search engine soars amid COVID-19, the platform’s insights team is working with newfound urgency to deliver consumer trend analysis to help brands shape their advertising.

How to Support Your Employees in a Crisis

During a crisis, employees turn to the leadership team for support and guidance. Here's how to help your team through the COVID-19 pandemic.

Free Ways to Promote Your Small Business

More platforms and bigger companies are pivoting their efforts to help small and struggling businesses make it through the coronavirus pandemic.

Stella & Dot Is Pivoting Its Home-Selling Model to Spur Growth

Founder Jessica Herrin on the brand’s new strategy, and how fortuitously, a pre-COVID 19 pivot to social selling is girding the business to weather the crisis.