Certifying Your Business

A certification from a well-known organization can give your business access to exclusive opportunities. If your business meets certain criteria, here are some resources for getting certified.

Diverse Business Certifications

Many certifying bodies exist to help businesses owned by women, minorities, veterans, and other underserved groups get a leg up. Learn more about these special certifications and how companies can better support diversity, equity, and inclusion in their local business communities.

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How to File an Insurance Claim for Your Business

In the unfortunate event that you need to file a business insurance claim, here are the steps you need to take to improve your chances of getting compensated.

Strategies for Finding New Customers

Learn the six steps to acquire new customers in less time.

Creating Personalized Campaigns: A Data-Driven Approach to SMB Marketing

Use your data to improve customer segmentation and create more targeted marketing campaigns that resonate with your audiences.

What Are Marketing Personas?

Marketing personas are fictional customer profiles that help you better target your marketing messaging and outreach.

How to Delegate Tasks to an Outside Vendor

Working with vendors can increase your company’s productivity, but only if you outsource the right things. Here’s how to determine which tasks you should delegate.

How To Find Your First Customers

In this edition of “Ask the Board,” we asked Paul Cheek, a tech entrepreneur, educator, software engineer, author, and patented inventor to share his best advice on how to find your first customers.

New Tech Helps J.C. Penney Meet Its Workers’ Financial and Scheduling Needs

Chief Human Resources Officer Andre Joyner on how the retailer’s new employment solutions app boosted supply chain employees’ feelings of empowerment and job satisfaction.

The Impact of AI on Business Phone Systems

Discover innovative ways artificial intelligence technologies transform communications and help companies improve customer experiences, productivity, and security.

Small Businesses Celebrating Earth Day Every Day

With environmentally focused practices and products made from recycled and recyclable materials, these businesses have built sustainability into their business plan.

Demand Generation Campaigns: Strategies for Measuring Success

Are you ready to take your inbound marketing strategy to the next level? Learn how to set goals, analyze results, and optimize the marketing funnel.