Certifying Your Business

A certification from a well-known organization can give your business access to exclusive opportunities. If your business meets certain criteria, here are some resources for getting certified.

Diverse Business Certifications

Many certifying bodies exist to help businesses owned by women, minorities, veterans, and other underserved groups get a leg up. Learn more about these special certifications and how companies can better support diversity, equity, and inclusion in their local business communities.

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Expert Advice on the Path to Franchise Ownership

In this edition of “Ask the Board,” we asked Henry Wall, a Multi-owner of Re-Bath, a bathroom remodeling franchise, to share his best advice on how to navigate from an entry-level career to ownership.

How to Organize a Hybrid Event on a Budget

Hybrid events can help small businesses build connections and reach a wider audience. Here’s how to make the most of your event without breaking the bank.

How Small Businesses Can Generate Content With AI

Considering embracing artificial intelligence (AI) in your small business? Here's what you need to know about using AI to create content for your business.

What Is a Point-of-Sale (POS) System?

A smooth checkout process improves customer experiences. Learn what a point-of-sale platform consists of and why you need one.

How Advances in Digital Payments Help Brands Enhance the Customer Experience and Reduce the Dreaded Wait in Line

Biometrics and technology that lets customers pay from anywhere in-store are the next frontier of contactless payments, and interest is growing.

What are the Key Steps to Business Expansion?

Expanding your business can mean taking on risk as well as some trial and error. Here’s where to start.

How to Host a Professional Event on a Budget

From identifying your target audience to providing value to attendees throughout the year, here are some tips for planning and hosting a professional event.

How to Integrate Call Center Software with Your CRM

Connect agents to the right information the moment it’s needed with connected cloud systems. Start here.

Guide to Understanding Credit Card Processing

Customers want to pay with credit and debit cards. Payment processors facilitate these transactions. Explore what it entails to partner with a merchant services provider.

The Top Features of Help Desk Software for SMBs

Ready to take your customer service to the next level? See which help desk tools support small business teams.