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3 Pandemic-Fueled Commerce Trends

Brands tapped text-based shopping, experiential loyalty programs and online marketplaces to drive newfound sales amid the crisis — strategies that look to stick.

Alcohol Platforms Help Small Merchants Uncork Digital Sales

As more booze sales move online, a new crop of platforms is designed to help mom-and-pop merchants compete in a digital landscape.

Scaling Startups Share Their Winning Customer Retention Strategies

Growing brands Stojo drinkware, State Bags and Yasso frozen treats reveal insider, best practices that drive repeat business and breed shopper loyalty.

How a New Wave of DTC Startups Are Tapping Big Retail to Scale Growth

As customer acquisition costs surge for online-only businesses, brands from Caraway cookware to Jinx pet food are turning to brick-and-mortar chains like Target to drive sales.

Restaurant Owners Discuss Ways to Solve Labor Challenges From COVID-19

Digital ordering, streamlined operations and a focus on providing a desirable work environment are helping the industry weather the staffing crunch, executives said.

How the Pandemic Helped Brands Discover New Revenue Streams

Digital platforms that offer DTC, B2C and B2B sales pipelines appear to have staying power for some brands.

Startups Capitalize on a Work-From-Home Future

Businesses offering tools to connect off-site employees find themselves with the right product at the right time.

How 3 Brands Are Capitalizing on Post-COVID Living Trends

Disruptors Fernish, AptDeco and Guest House tapped their rental, resale and home-staging business models to fuel newfound growth.

How Brands Use Tech to Facilitate Order Management & Reduce Labor Costs

As e-commerce sales surge, B2C and B2B businesses are automating ordering tasks, freeing up employee time for customer service, social media marketing and more.

Marketers From CVS to Startup Geenie Take on Mental Wellness

As the pandemic taxed consumers’ emotional health and compromised their self-image, retailers and brands are embracing more inclusive and authentic representations of beauty.