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Holiday Shopping 2020: Consumer Trends & Retailers’ Response

This year the holiday season will start earlier and require merchants to overcome shipping and supply challenges and find new ways of connecting with shoppers.

Retailers Bet on Virtual 'Shoppable Moments' to Drive Holiday Sales

Marketers will leverage contactless shopping solutions to livestreamed events to woo cautious consumers during the biggest selling season of the year, PSFK trend experts say.

FIT:MATCH & Brookfield Properties Team Up to Eliminate Dressing Rooms

Full-body ‘scanning studios’ promise apparel shoppers the perfect fit — and a touch-free experience that holds newfound appeal amid COVID-19.

5 Consumer Buying Habits Resulting From COVID-19

Nicole Collida, senior vice president of Nielsen, reveals how a company's staying power can hinge on serving the nuanced shopper mindsets and buying habits birthed by COVID-19.

How Starbucks, Salesforce & WordPress Embrace Diversity & Inclusion

Panelists led by Good Morning America anchor Robin Roberts say the pandemic and racial justice protests have highlighted the need for businesses to adapt and evolve.

Pandemic-Led Innovations Are Changing the Way Businesses Operate

Companies are turning to startups and tech firms for health screenings, contactless entry and other solutions needed to resume business.

Text-Based Commerce Surges Amid COVID-19 Pandemic

Creating and maintaining a subscriber list is key to personalized, text-based marketing that drives business.

How the Pandemic Will Influence Future Consumer Spending

The pandemic has made wellness and conscious capitalism related trends that will inform what we buy in four critical ways, says futurist Emma Chiu, global director of Wunderman Thompson Intelligence.

Schnucks Utilizes Technology to Meet Demand for Locally Sourced Food

As consumer demand for locally sourced food grows amid the pandemic, the supermarket chain is leveraging a digital market to bring produce from small farmers to its stores.

Fidelity and Impax Discuss Growing ESG Investment Trend [Interview]

ESG funds — investments based on environmental, social and corporate governance goals — are continuing to grow during the pandemic.