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Experts and innovators on the tech, trends and tough challenges you need to be preparing for in the near future.

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How Mattress Brand Purple Connects With Customers

As a startup, mattress brand Purple made a name for itself with its humorous videos. Now it’s looking to find new and better ways to connect with customers.

Can You Buy Customer Loyalty?

Experiences, engagement and creating a compelling story for your brand does more to win lifetime love from customers than discounts and coupons, according to loyalty executives.

The Convergence of Food and Beauty Fuels Rising Self-Care Trend

Now more than ever, consumers want to both look good and feel good creating opportunities for businesses of all sizes.

Grocery Stores are Alive and Well in the US

Americans say they like grocery stores — and so does the research data. Online grocery isn’t replacing stores, it’s augmenting them.

Outdoor Voices Brings Omnichannel in Store

New technology empowers store associates to solve merchandise fulfillment challenges by providing a holistic view of inventory and delivery options, speeding order processing from minutes to seconds.

How Hammitt Uses Data Software to Control Inventory and Pricing

The handbag and accessories brand crunches data to take inefficiencies out of the supply chain and reduce profit-draining price markdowns.

Female Food Entrepreneurs Are Cracking Big Retail Their Way

These three California entrepreneurs are taking a different route to retailers like Whole Foods and Costco by building their own brands.

Pet Economy Is Growing in U.S.

Convergence of market forces led by pet-loving millennials gives rise to wellness and social offerings, like upscale food kitchens at Petco and ‘experiential’ clubhouses for dogs.

Kellogg’s, General Mills Are Investing in Their Small Competitors

Small food companies are disrupting big food, but rather than fighting the insurgents and their challenger brands, established brands are investing in them.

These Retail Store Trends Are Reinventing How You Shop

An inside look at how retailers are redefining the store experience to woo today’s ever-connected shopper.