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Experts and innovators on the tech, trends and tough challenges you need to be preparing for in the near future.

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Latest—

Cashless Commerce is on the Rise

In response to consumers' desires to save time and not rely on cash, more retailers are increasing their technological capabilities to permit more forms of cashless payment.

Rue21 CEO Explains the Benefits of Predictive Analytics

Predictive analytics technology that gathers feedback from customers helps the fashion retailer select and price products before they hit the stores.

Pop-up Retail 'Trend' Is Now a Mainstream Marketing Strategy

Pop-up retail has been trending as a result of business owners looking to test new concepts, sites, markets and products in a low-risk, low-cost way.

Adore Me Uses Machine Learning to Turn Customer Reviews Into Insights

How the digitally native lingerie brand taps ‘sentiment analysis’ to transform shopper feedback into product design.

Restaurants Use Data Analytics to Personalize the Customer Experience

McDonald’s acquisition of Dynamic Yield could be an important step toward deeper customization.

Defining a Mobile Business Strategy With Progressive Web Apps

Drew Lau, VP of product management for Mobify, tells CO— how several of his clients are creating user-friendly web experiences to foster customer relationships without the need for an app.

How Augmented Reality Is Driving the Evolution of Brands Like Wayfair

The furniture retailer hints about what’s ahead for selling home goods to beauty products.

E-Commerce Brands from UNTUCKit to Casper Breathe New Life into Old Malls

Online-only startups are now planning to open as many as 850 physical locations, giving malls a second chance to appeal to consumers.

Voice Commerce: Noise or the Next Big Thing?

Talk about artificial intelligence-enabled voice technology is getting loud. CO— polls the experts to find out which types of companies need to pay attention now and who can watch and wait.

Walgreens Upgrades Mobile Tech to Meet Omnichannel Demands

The retailer says it won’t let outdated tech derail its deal with Kroger and FedEx or its big push into beauty.