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5 Small Independent Nurseries Growing Their Businesses

These five small businesses aim to bolster plant ownership and teach best gardening practices.

Conagra’s EVP on How His Mentor’s ‘Refuse to Lose’ Outlook Has Influenced His Own Upbeat Leadership Style

Jon Harris details how the mentor he’s worked with at three different companies influences his optimistic management style at the food giant, whose brands include Duncan Hines and Birds Eye.

Want to Improve Your Customer Service? Ask for Feedback

In this edition of “Ask the Board,” we asked Maria Washington, Co-owner of Tutor Doctor in Evans, Georgia, to share her best advice on how to take your customer service efforts to new heights.

Expert Advice on the Path to Franchise Ownership

In this edition of “Ask the Board,” we asked Henry Wall, a Multi-owner of Re-Bath, a bathroom remodeling franchise, to share his best advice on how to navigate from an entry-level career to ownership.

How Advances in Digital Payments Help Brands Enhance the Customer Experience and Reduce the Dreaded Wait in Line

Biometrics and technology that lets customers pay from anywhere in-store are the next frontier of contactless payments, and interest is growing.

PuffCuff Founder on Winning Over Big Retailers With Hair-Raising Innovation That Fills an Unmet Need

Ceata E. Lash’s transition from relaxed to natural hair sparked the creation of a hair clamp for textured locks. She’s sold more than 760,000 since 2013, cracking Sally Beauty to Walmart.com.

Small Businesses Owned by Fathers and Their Kids

Whether they were started by following in Dad’s footsteps or bringing him along for the ride, these five small businesses are co-owned by fathers and their kids.

How to Incorporate Charitable Efforts Into Your Small Business

In this edition of "Ask the Board," Ron Lou, Founder of the Angry Crab Shack, shares how to incorporate charitable efforts into your startup or small business.

How to Successfully Work With a Spouse or Family Member

In this edition of “Ask the Board,” Chad Mussmon, the owner of several The Little Gym and Snapology franchises, shares how to work successfully with a spouse or other family member.

How ‘Retail Concierges’ (Both Digital and Human) Are Poised to Disrupt the Shopping Experience

AI-powered virtual sales assistants and improved tools for store employees will anticipate shoppers’ needs and provide VIP-level service at scale.