WATCH THE REPLAY:2025 Customer Trends Every Small Business Should Know

Grow

Our best expert advice on how to grow your business — from attracting new customers to keeping existing customers happy and having the capital to do it.

Customers

Balancing the need to attract new customers while keeping your existing clients happy.

Marketing

From social media to advertising, everything you need to help spread the word about your business.

Sales

Helping you close the deal with advice and ideas on how to run a top-notch sales operation.

Thrive

Your personal and career growth come together as you strive to be a great leader and build a strong personal brand.

Working Late? You’re Not Alone

You’re short on time and busy putting out fires. Sign up for our newsletter, Midnight Oil, and find out what you need to know to adapt and thrive tomorrow.

Sign Up
Latest—

Personality Traits Customers Love

As you hire and promote employees, look for these personality traits to infuse your brand with characteristics that customers love.

How to Build a Vibrant Pinterest Following That Drives Sales

Pinterest is one of the strongest social media sales channels for e-commerce brands. Here’s how to make this platform work for you.

Soft Skills of Successful Entrepreneurs

Entrepreneurs benefit from a mix of innate skills like emotional intelligence and empathy plus leadership, communication, and other learnable skills.

Unique Ways to Use Pinterest for Business

Pinterest has tons of tools for creating engaging content that inspires sales. Here are just a few ways to make the most of the platform’s unique offering.

How to Improve Your Soft Skills

Soft skills remain in demand as technology gets more sophisticated. These steps can help you hone your soft skills and improve your work performance.

How to Sign Up for Small Business Saturday

Here’s how to register your business to appear on the American Express "Shop Small" map before Small Business Saturday.

How to Plan a Pop-Up Shop

Follow this guide to learn what it takes to open a pop-up shop and create a unique shopping experience.

What to Do if Your Social Media Accounts Are Compromised

See if you can log in to your account, change your password, and follow the steps each platform's support team requires to triage a compromised account.

How to Protect Your Business's Social Media Accounts

Lock down access to your accounts, review your privacy settings, and train your team to avoid phishing and other scams.

4 New Ways Businesses Are Using YouTube

From getting verified to going live, here are a few ways to use YouTube to improve your outreach.