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Grow

Our best expert advice on how to grow your business — from attracting new customers to keeping existing customers happy and having the capital to do it.

Customers

Balancing the need to attract new customers while keeping your existing clients happy.

Marketing

From social media to advertising, everything you need to help spread the word about your business.

Sales

Helping you close the deal with advice and ideas on how to run a top-notch sales operation.

Thrive

Your personal and career growth come together as you strive to be a great leader and build a strong personal brand.

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Latest—

How to Hire a Public Relations Firm

Learn the seven steps you should take before hiring a public relations firm.

Online Training Tools for Small Business Sales Teams

Small businesses need their sales teams to be agile, efficient and cohesive. Learn how these training programs can help your team reach its full potential.

How to Handle Customer Refunds at Your Business

Use these tips to develop an effective customer return management process.

How to Create a Focus Group to Obtain Business Feedback

Here’s how to use a focus group to learn how people perceive your brand, product or service.

What Is ‘Customer Stickiness’ and How Can it Benefit Your Business?

You may have heard brands described as “sticky,” but what does that really mean? Here’s what customer stickiness is and how it impacts retention.

10 Goal-Setting Methodologies to Use at Your Business

Setting goals gives your business, and employees, direction. Clarify your goals and motivate workers by implementing these 10 methodologies.

What Is Servant Leadership?

Organizations looking to motivate and empower their employees should consider implementing a servant-leadership system.

5 Tips to Creating Inexpensive Business Graphics

Learn five simple tips to create inexpensive graphics for your business.

6 Retail Store Layouts That Drive Sales

There are certain retail floor layouts that can elicit positive reactions from customers and drive sales. Here are six for you to consider.

What Are the Most Common Leadership Styles?

Discover some of the most common leadership styles business owners can adopt and what each looks like in action.