Confero, Inc.

Confero, Inc., founded in 1986 by JoAnn Buxton and later led by her daughter Elaine, specializes in mystery shopping, compliance audits, and customer experience management to help client companies provide exceptional service. With decades of experience, a vast network of independent mystery shoppers, and a comprehensive reporting platform, Confero delivers customized, innovative solutions that foster long-term client relationships and drive continuous growth.

Founded

1986

Industry

Professional Services

Notable Facts

Woman-owned

Confero, Inc: CO—100 Top Business 2024

Confero, Inc. achieved recognition as the Top Honoree in the Enduring Businesses category in the 2024 CO—100, and also earned the title of the CO—100 Top Business 2024. Here’s how they’ve kept their customer service research and mystery shopping business going since 1986.