Woman sitting on her couch while working on her laptop.
Tracking website analytics can help you decide what parts of your site are bringing in and retaining customers—and what parts need to be improved. — Getty Images/ Milko

A strong online presence attracts new customers to your business and keeps your current customers engaged. But how do you know if the effort you’re putting into building an audience is paying off? One way to find out is by measuring your website traffic.

[Read more: Elements You Should Always Include on Your Business’s Website]

How to measure your website traffic

Tracking your website traffic is important because you can’t improve what you don’t measure. Understanding how users are finding and interacting with your site helps you evaluate the success of your digital marketing strategies.

Monitoring your website analytics shows you who is visiting your site, how they find you, and if these results are improving over time. It also shows you whether you’re building the right audience, which can make or break your business.

Here are four strategies you can use to monitor and improve your website traffic.

Set goals for your website

If your site isn’t attracting new users and converting leads into customers, it’s probably because you haven’t set any goals for your website. Start by setting goals that are specific and align with your business goals. For example, if growing your revenue is your main business goal, your website goals should focus on things like increasing your traffic and conversion rates.

Having well-defined goals also informs the action steps you should be taking. If your goal is to decrease your website’s bounce rate, you can focus on things like improving the page speed, updating your content, and making sure your site is easy to navigate.

For most businesses, the conversion rate measures how many website visitors turn into customers.

Set up Google Analytics

There are many tools you can use to measure your website traffic, but Google Analytics is the best place to start. Google Analytics gives you actionable insights into your website visitors and where they came from. And unlike many SEO tools, the service is completely free to use.

You’ll start by signing up for an account and completing the registration process. From there, you’ll integrate Google Analytics with your website by adding a tracking code snippet to each page on your site. This code collects visitor data and sends it to Google Analytics.

Once you’ve successfully set up the tracking code, Google Analytics will begin collecting data about your website visitors. You’ll monitor this data on the Google Search Console. This is where you’ll see details about user demographics, interests, and behavior.

[Read more: Google Analytics 4: What Your Business Needs to Know]

Know what to look for

Google Analytics provides you with a lot of data, so it’s easy to become overwhelmed by the amount of information you have. Here are some of the most important metrics to track:

  • Average time on page: This measures how long users spend on different web pages. This metric can be a good way to evaluate how effective your content is.
  • Visitor type: There are two types of visitors coming to your site—new and returning visitors. You want to measure how much time new visitors spend on your site, and if they return. You also want to track how effectively your site is converting returning visitors into customers.
  • Bounce rate: The bounce rate measures how much time a user spends on your website before leaving. A high bounce rate could indicate that there’s a problem with your site.
  • Conversion rate: The conversion rate is the number of people who visited your site and took a desired action. For most businesses, the conversion rate measures how many website visitors turn into customers.

[Read more: Google Analytics Alternatives]

Continue optimizing your site

Going forward, it’s crucial to continue testing and optimizing your website. Optimizing your site involves making small changes over time to different parts of your site. These changes can have a big impact in terms of your search results, user experience, and conversions.

For example, A/B testing lets you compare two versions of a website page to see which performs better with your audience. This information helps you make data-driven decisions about your site’s layout, content, and calls-to-action (CTAs).

CO— aims to bring you inspiration from leading respected experts. However, before making any business decision, you should consult a professional who can advise you based on your individual situation.

CO—is committed to helping you start, run and grow your small business. Learn more about the benefits of small business membership in the U.S. Chamber of Commerce, here.

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